Refund Policy

AddMySocials exclusively sells digital products delivered instantly upon payment confirmation:

• Premium subscriptions (Weekly or Monthly) — immediate profile upgrade, top directory placement, and Premium badge
• Boost Credits (x50 or x100) — instantly credited to the profile, usable immediately

Because these products are intangible, immediately delivered, and fully consumed upon activation, they fall outside the scope of standard withdrawal rights under applicable consumer protection law, including the EU Consumer Rights Directive (Article 16(m)) and French law (Article L221-28 of the Consumer Code).

All purchases are final and non-refundable. Once a digital product has been delivered and activated on your profile, no refund, credit, or exchange will be issued under any circumstances, including but not limited to:

• Change of mind after purchase
• Failure to use the credits or Premium period before expiry
• Dissatisfaction with the number of contacts received
• Voluntary deletion of the associated profile
• Claim of accidental or unauthorized purchase from a device under your control
• Request made after any portion of the product has been consumed (e.g., one or more Boost Credits used)

AddMySocials maintains a comprehensive, timestamped server-side audit log for every transaction, including:

• Payment confirmation timestamp and blockchain transaction hash (for crypto payments)
• Exact date and time of product activation on the profile
• Number of Boost Credits used and corresponding bump timestamps
• Premium period start and end dates, with status logs

This evidence is systematically provided in the event of any payment dispute or chargeback. Initiating a fraudulent chargeback after having received and used the purchased product constitutes fraud and may be reported to the relevant authorities.

A refund or credit may be considered exclusively in the following case: a verified technical failure on our side that prevented the product from being delivered after payment was confirmed and funds were received.

To request a review, contact us within 48 hours of payment via our contact page, providing your payment reference and a description of the issue. We will investigate and respond within 5 business days.

Partial use of the product (e.g., using some Boost Credits before reporting an issue) disqualifies the purchase from any refund consideration.

If you initiate a chargeback or payment dispute with your bank or payment processor without first contacting us, we reserve the right to:

• Immediately suspend or permanently terminate the associated account and all active benefits
• Submit the full transaction audit trail, delivery proof, and usage logs to the payment processor to contest the dispute
• Pursue recovery of funds and associated dispute fees through available legal channels

We strongly encourage you to contact us first — most legitimate concerns can be resolved directly and promptly.

Payments made via USDT TRC20 (Tron blockchain) are irreversible by nature. Once a blockchain transaction is confirmed, it cannot be reversed, cancelled, or charged back under any circumstances. By choosing to pay via cryptocurrency, you explicitly acknowledge this irreversibility.

The no-refund policy applies equally to crypto payments. The only exception remains the technical failure scenario described in Section 04, in which case a credit of equivalent value may be applied to your account.

By clicking "confirm" or proceeding with any payment on AddMySocials, you confirm that you have read, understood, and unconditionally accepted this Refund Policy in its entirety. This policy forms part of our Terms of Service.